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How shareslots Handles Your Personal Data

At shareslots, we handle the personal data you share with us carefully and with full transparency — from the moment you open an account to every deposit you…

Data collected with your consentStored securely on encrypted serversYou can request deletion anytimeNo data sold to third partiesIndian law applies where permitted
shareslots How shareslots Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is used, want to correct inaccurate details, or wish to submit a formal data deletion request, our privacy support team is available around the clock. You can reach us through any of the channels below, and we aim to acknowledge your request within 48 hours and resolve it within 14 days.

Team online

Email Privacy Request

Send a detailed request to our dedicated privacy address. Include your registered email and a clear description of what you would like us to update, correct or remove from our records.

Live Chat on shareslots

Open the chat widget on shareslots.co and select 'Account & Privacy' from the menu. A privacy-trained agent will pick up your query and walk you through the available options in real time.

Support Ticket Portal

Log into your account, navigate to Settings, and raise a ticket under 'Privacy & Data'. This creates a traceable reference number so you can follow the status of your request at every step.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every measure we take around your data is designed to be auditable and reversible. Below are the six core commitments that shape how we handle your personal data on shareslots, from the…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Any data moving between your browser and shareslots.co travels over TLS 1.3, so your account details and payment references are protected at every stage of transmission.

Cookie Management and Consent

We use session cookies to keep you logged in, analytics cookies to understand how pages perform, and preference cookies to remember your language and payment method. You can withdraw cookie consent at any time through your browser settings or our cookie panel.

Withdrawal Verification Process

Before a withdrawal clears to your UPI handle, Paytm wallet or PhonePe account, we run an automated identity check against the details you provided at registration. This protects you from unauthorised withdrawal attempts on your account.

Data Retention Limits

We keep account records for the period required by applicable Indian financial regulations. Once that period lapses, or once you submit a verified deletion request, personal data that is no longer legally required is permanently removed from our systems.

Third-Party Data Sharing Policy

We share data only with the payment processors — UPI networks, Paytm and PhonePe — and with regulatory bodies where disclosure is required by law. We do not sell, rent or trade your personal data to marketing partners or advertising networks.

Your Right to Access and Correct

You may request a full export of the personal data we hold on your account at any time. If any detail is inaccurate, raise a support ticket and we will correct it within 14 days. Verified deletion requests are processed in the same timeframe.

Frequently Asked Questions on Our Privacy Policy

These questions cover what our Privacy Policy means for you in practical terms — from what data we hold to how quickly we act on your requests. If your question is not answered here, our privacy team is available via live chat or the ticket portal at any time.

We collect your name, email address, date of birth, contact number and the payment method details you provide — such as your UPI handle, Paytm number or PhonePe-linked mobile. Device type and IP address are captured automatically for security purposes.

We share data only with payment processors like UPI networks, Paytm and PhonePe to complete transactions, and with regulatory authorities where Indian law requires disclosure. We do not sell or pass your data to advertisers or unrelated third parties under any circumstances.

We retain your account data for the duration required by applicable financial and regulatory rules in India. After that period, or following a verified deletion request from you, data that is no longer legally required is permanently deleted from our servers.

Yes. Log into your account, go to Settings and raise a 'Data Export' request, or contact our privacy team via email or live chat. We will compile and send your personal data export within 14 days of verifying your identity.

Submit a deletion request through the Support Ticket Portal under 'Privacy & Data', or email our privacy team directly. Once we verify it is from the account holder, we process the deletion within 14 days, subject to any data we are legally required to retain.

We set session cookies for login continuity, analytics cookies to measure page performance, and preference cookies for language and payment settings. You can disable non-essential cookies through our on-site cookie panel or your browser's own privacy settings at any time.

Our Privacy Policy is governed by applicable Indian data protection and information technology regulations. Access to our platform and the data rights available to you depend on local law and are exercisable where local law permits.