Reference

Legal terms for your account

This page sets out how we handle access, data use, cookies and account records on shareslots.

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shareslots Legal terms for your account
REQUEST ROUTES

Where to send legal requests

For correction requests, access questions or clause checks, use the email tied to your account or the secure form inside your profile. We answer in the same thread where possible so you can track the full exchange. If a request needs identity verification, we ask for the minimum detail needed before we change any record. When your query concerns a page already published, include the link and the date you saw it.

Team online

Email the legal desk

Write from the email linked to your account and include the page link, the record field or the clause you want checked. That helps us verify identity and keep the reply in one traceable thread.

Secure profile form

Use the form inside your signed-in profile when you want a request tied to your account record. We route it with the same case history, which helps when you need a correction or copy.

Escalate a pending case

If the first reply does not solve the issue, ask for escalation and add your original message ID. We keep the thread together so the next team member sees the full record.

RECORD CARE

How we keep records and access clean

At shareslots, we keep policy handling narrow: we collect only what we need, store it for the required period and restrict who can see it.

Data scope

We collect only the details needed to open, verify and service your account, plus the records that help us handle disputes and legal checks. We do not use that data for anything outside those purposes.

Cookie use

Cookies keep your session alive, remember language choices and help us spot broken pages or unusual sign-in activity. If you clear them, the site still works, but some settings and session states will reset.

Account security

We protect sign-in with password rules, device checks and extra verification when a request looks risky. If you change phone or email details, we may ask for a fresh check before we approve the update.

Record retention

We keep account and transaction records only for the period required by law, audit or dispute handling. After that period, we remove or archive them according to the retention rule that applies to your case.

Change requests

If you want a correction, access copy or deletion where local law allows it, send the request from your registered email and name the exact record. Clear details help us process it without back-and-forth.

Contact record

For any legal question, use the account mailbox or the secure form in your profile. We keep the request tied to your case so you get one tracked thread rather than scattered replies.

Common questions on legal access

These answers cover access, records, contact paths and how we handle changes under local law. If your situation needs a state-specific check, send the registered account email and the page link so we can look at the right rule before we reply. The same process applies to data requests, cookie questions and retention queries once a change has been approved.

No. Access depends on local law, and we only open the site where use is allowed. If your region is restricted, the page may not load or some actions may stay unavailable.

Send a request from your registered email or use the secure form in your profile. Include your account name and the data field you want, so we can verify and respond.

Yes, where the requested change is allowed and the account checks pass. We may ask for a fresh verification step before we update email, phone or other key records.

We keep account and transaction records only for the period needed for law, audit and dispute handling. After that period, the files are removed or archived under the retention rule that applies.

Cookies remember your session, language setting and page state. They also help us see if a page fails to load correctly or if a sign-in looks unusual.

Use the email tied to your account or the secure profile form, then name the clause and the page link. That lets us route the request to the right team.

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